Case Study, Part I

Review Chapter 3 in the textbook. Prepare an analysis of Steps 1 through 3 of the MAPP Strategic Plan initiatives and apply at least three quality and/or risk management concepts, measures, and tools in your paper.

Your paper must be three to five double-spaced pages (excluding the title and reference pages). In addition to the text, utilize a minimum of two scholarly and/or peer-reviewed sources that were published within the last five years.