This case study is designed to illustrate possible applications of tools that are generally considered to be part of the Six Sigma Body of Knowledge. Its intent is to supplement the class room instruction which focuses on the mechanics of the analysis methods. As such, it applies applicable tools to a problem. (Note: It is not presented in a format to represent how a final black belt project should be presented. It is designed to show possible appropriate applications of some of the tools included in the black belt body of knowledge.)