7.

You are a subject matter consultant brought on by an operationally struggling, medium sized community hospital in rural Nebraska. The hospital wants a comprehensive strategic plan to help it better engage and satisfy the needs and wants of its patients and other stakeholders, attract accomplished practitioners and be more competitive with nearby other hospitals. Before you can make any recommendations, you need to understand where the hospital stands and where it wants to go. Choose the answer that indicates the correct step of the strategic process.

The hospital creates a forward looking plan to focus on comprehensive, coordinated, and measurable services and staff needed within the community that will allow it to stand out from the competition.

1. Action Plan
2. Strategic Direction
3. Organization wide strategy
4. Tactical Planning
5. Mission Statement