Read the Healthcare Denial Management (Links to an external site.)http://www.crystalvoxx.com/denial-management/ article on advice for keeping track of a claim. Then, write out a step-by-step set of instructions for managing a claim, such that you might provide to someone that is new to AR. Feel free to use “If…then” in your steps, such as “if the insurance company does not have a record of the claim, then do XXXXX”)