Who Owns the Problem

One issue that may influence effective communication is to identify who needs to take a lead role in addressing the issue of interest to the client. These ownership issues may require the client to take ownership of the issue, the case manager should take more of a lead role or the issue is shared. For this discussion, provide an example of your own that highlights an issue that should be owned by the client (client’s family), or an issued shared by the client and the case manager.

1. Identify the issue, who owns the issue and adequately describe why you believe this.

2. The readings highlighted ways people may discourage or encourage a client through their attitudes and the boundaries they set for the interactions. As a case manager, how would you guide the client to take ownership of the issue in a positive and encouraging way?