Review and consider the content you covered during Week Three.

Post a 260- to 350-word response to the following questions as a New Message into the discussion area:

• What prevents health care from having the same customer satisfaction as Amazon?
• What prevents health care employees from having the same satisfaction as Google employees?
• What are the leadership skills or attributes necessary to accomplish that objective?

Cite at least 1 peer-reviewed, scholarly, or similar references.

Format your citations according to APA guidelines.