Preparation

Research the characteristics of the four generations in the nursing workforce today: The Veterans (born 1925–1945), the Baby Boomers (born 1946–1964), the Gen Xers (born 1963–1980), and the Millennials (born 1980–2000). How can nursing leaders use this information to build a work environment that supports all generations?

Requirements

You have been asked to prepare a report on the challenges of working effectively within a multigenerational team environment. Your report must also include evidence-based strategies for improving the work environment to support all generations. Format this assessment as a report for your organization. Include a title page and references page, and format your supporting citations and references following APA guidelines.

Include the following in your report:

• Briefly describe the main characteristics of each of the four generations working in nursing today (Veterans, Baby Boomers, Gen Xers, and Millenials). Focus primarily on attitudes toward work and family, communication styles, and comfort with technology.
• Identify at least one specific skill that each generation brings to a team.
• Explain the types and causes of conflict that are likely to occur within a multigenerational team.
• Describe strategies a team leader can use to help build cohesiveness within multigenerational nursing teams. Be sure you include strategies for communication, setting and managing expectations, motivation, and mutual respect.
• Explain the benefits of a multigenerational nursing team for the organization, the team members, and patients.

Your completed assessment should be 4–5 pages in length, not including title page and references page.

Library Resources

• Mitchell, R., Parker, V., Giles, M., & White, N. (2010). Toward realizing the potential of diversity in composition of interprofessional health care teams: An examination of the cognitive and psychosocial dynamics of interprofessional collaboration. Medical Care Research and Review, 67(1), 3–26.
• Hendricks, J. M., & Cope, V. C. (2013). Generational diversity: What nurse managers need to know. Journal of Advanced Nursing, 69(3), 717–725.
• Moceri, J. T. (2012). Bias in the nursing workplace: Implications for Latino(a) nurses. Journal of Cultural Diversity, 19(3), 94–101.
• MacNaughton, K., Chreim, S., & Bourgeault, I. L. (2013). Role construction and boundaries in interprofessional primary health care teams: A qualitative study. BMC Health Services Research, 13(1), 1–23.
• Chu, R. Z., & Evans, M. M. (2016). Lateral violence in nursing. Med-Surg Matters, 25(6), 4–6.
• Barry, M. (2014). Creating a practice environment that supports multigenerational workforce collaboration. American Nurse, 46(1), 13.
• Padgett, S. M. (2013). Professional collegiality and peer monitoring among nursing staff: An ethnographic study. International Journal of Nursing Studies, 50(10), 1407–1415.
• Longo, J. (2013). Bullying and the older nurse. Journal of Nursing Management, 21(7), 950–955.
• Hutchinson, M. (2013). Bullying as workgroup manipulation: A model for understanding patterns of victimization and contagion within the workgroup. Journal of Nursing Management, 21(3), 563–571.
• Robichaux, C. (2012). Developing ethical skills: From sensitivity to action. Critical Care Nurse, 32(2), 65–72.
• Brunetto, Y., Shriberg, A., Farr-Wharton, R., Shacklock, K., Newman, S., & Dienger, J. (2013). The importance of supervisor-nurse relationships, teamwork, wellbeing, affective commitment and retention of North American nurses. Journal of Nursing Management, 21(6), 827–837.