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1. Discuss the factors that led to the creation of total quality management (TQM) and share the benefits of total quality management (TQM)

2. Select one element of the federal regulatory code for long­term health care facilities. Summarize this element and discus why you will focus on this element. http://www.ecfr.gov/cgi-bin/text-idx?c=ecfr&tpl=/ecfrbrowse/Title42/42cfr483_main_02.tpl