NUR492 Phoenix Moreno Medical Center Patient Satisfaction Case Study Analysis | Cheap Nursing Papers

NUR492 Phoenix Moreno Medical Center Patient Satisfaction Case Study Analysis

Access Virtual Organization: Moreno Medical Center (MMC).

Review the introduction videos and organizational charts.

Read the case study detailing key issues that have been identified at Moreno Medical Center.

Write a 1,050- to 1,400-word paper in which you:

  • Analyze MMC’s characteristics and organizational structure to  determine how they could be affecting patient satisfaction in both  positive and negative ways. 
    • Could reorganization help drive better patient outcomes? 
    • Does the current structure empower nurses to provide the best patient care possible? 
  • Analyze social and cultural aspects of MMC that could be exacerbating or helping resolve admission and discharge issues. 
    • Are the right individuals involved in the admission and discharge process or do roles and team dynamics contribute to the issue?
  • Assess the responsibilities of MMC leaders and managers to act as change agents in mitigating the patient satisfaction issues. 
    • What actions have already been taken and what other actions would you suggest to make a greater impact?
  • Analyze how delegation is contributing to or improving MMC’s issues. 
  • Analyze how MMC’s staffing and performance evaluations could help improve overall patient satisfaction.

Cite at least five peer-reviewed, scholarly reference that are less than five years old to support your assignment.

Format your paper according to APA guidelines, and include an APA-formatted reference page.

Click the Assignment Files tab to submit your assignment 

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