Question: This week you read about health care literacy and several articles about health care quality and costs. Please share one specific example from the readings or personal experience (or both) that demonstrates how a patient’s involvement or lack of involvement impacted the quality of care they received. Second, discuss how patient literacy and involvement can improve health care quality.

NOTE: You must provide quotes, reference and cite at least two of the articles from this module’s articles in your initial response. In addition, you must provide at least one quote, reference and cite at least one of the articles from this module’s articles in each of your follow-up responses.

read articles attach

and the following links

If the link does not work, here is the URL: http://www.commonwealthfund.org/publications/fund-reports/2010/sep/analysis-of-the-payment-and-system-reform-provisions

http://www.kaiserhealthnews.org/stories/2012/octob…