During the third week of your internship, the CIO emails your team several examples of other IT project implementations. Later that day, she says, “Review the examples I sent you about the implementation process. I attached a list of questions for you to answer about how the implementation process works and why IT projects sometimes fail. I’m most interested in your analysis of how organizations like ours can minimize the occurrences and effects of IT failures.”

Read the Case Study–Memorial Health System CPOE Implementation.

Write a 350- to 700-word paper in which you answer the following questions:

• What is the typical IT implementation process? What are the roles and responsibilities involved in system implementation?
• How did the process described in the case study fail to include the fundamental activities of a typical IT implementation process?