In this assignment which continues to build on last weeks assignment you will create a mind map identifying the steps in the training process for a crm program to help you understand the important role training plays in an organization. It further helps you understand the importance of training as you expire how training is designed, delivered, and measured for success.

Identify the effectiveness the Design Training

How was the needs assessment conducted? How were the objectives for training set? What training design and delivery method would be most useful for this program?Why? Which training evaluation methods would you recommend to assess the successes of this program

Write a 150. words response in which speculate on the following info