How to leverage Conflict Resolution strategies in the health care work place.Address some of the advantages and disadvantages with patients and providers communicating via patient portals.

2. How to prepare for effective communication during medical crisis in a health care work place 3. Address some of the advantages and disadvantages with patients and providers communicating via patient portals. 4. Explore some of the best practices in educating patients about a chronic disease. What are some of the issues? Solutions? 5. Investigate patients rights. What are some of prevalent difficulties patients and providers encounter? Suggest some best practices solutions. 6. Investigate coordination of care and continuity of care. What are some issues that patients and providers are likely to encounter? What are some solutions to those issues? 7. Transitional care (hospital to rehab or skilled nursing facility; rehab to home; hospital to home; home to skilled nursing facility) presents some unique communications challenges. What are those challenges? What are some of the best practices to overcome those challenges? 8. Study Blooms Taxonomy; apply the principles of it to provider-patient communication during a crisis. Compare best practices of communicating with patients in a crisis to Blooms Taxonomy in terms of patient needs. 9. What are some of the communication challenges of HIPPA rules when working with minors? What are some solutions to those challenges? 10. Non-compliance or refusal of services present communication challenges. What are they? What are patients legal rights? How can those challenges be met? 11. Propose your own topic. Instructor approval required. Topic must align with this course. Approval not guaranteed.

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