HCS 451

week 4

NO plagiarism

PLEASE CITE/Add References

Answer question 1 between 90-100 words

1.)What are the three alternatives after completion of a test of change in a Plan-Do-Study-Act (PDSA) cycle? What should be done after each one?

Answer question 2 between 90-100 words

2.)A hospital executive is excited that the hospital patient satisfaction scores have increased two out of the past three months. The total increase is one standard deviation from the mean (+1 sigma). What would you tell her about the statistical significance of the change? What improvement tool could be used to track progress? Why?

Answer question 3 between 90-100 words

3.)Is quality related to culture? Why or why not?

Answer question 4 between 90-100 words

4.)How do regulatory agencies assist in providing benchmarking data?

Read Ch. 3 of McLaughlin and Kaluzny’s Continuous Quality Improvement in Health Care (4th ed.).

5.)Discuss your thoughts on chapter 3 between 95-115 words

Read Ch. 5 of McLaughlin and Kaluzny’s Continuous Quality Improvement in Health Care (4th ed.).

6.)Discuss your thoughts on chapter 5 between 95-115 words