3-With the March 2010 adoption of the Affordable Care Act, the US re-emphasized consumer education: participation in their own care, awareness of their coverage benefits/exclusions and focus on individual responsibility. In your opinion, how should Managed Care entities encourage/support these efforts for their members?

4-Describe the position of underwriter for a managed care organization. What important role does this position play and how could it make or break the organization?

5- Managed Care organizations have a responsibility of reducing the overall cost of care while preserving positive outcomes for the members of the plan. What are some of the ways it accomplishes this?