Why is it important to measure patient satisfaction in healthcare settings? Describe and assess two forms of measuring and/or tracking the patient experience used in different types of healthcare environments.

Please follow all requirements and answer each question.

• Include introduction and conclusion.
• Please use Peer Reviewed Articles
• APA format is required and each reference must be cited in the paper.
• Use headings to organize the content in your work.
• Please no plagiarism and sources should be 5 years or less.