Review and consider the content you covered during Week Five.

Post a 260- to 350-word response to the following questions as a New Message into the discussion area:

• What are the best and worst traits of leaders you have worked with? How did these traits affect your productivity and engagement?
• What is more important for leading people: hard knowledge of the area you are running or soft people skills?

Cite at least 1 peer-reviewed, scholarly, or similar references.

Format your citations according to APA guidelines.