Discuss and explain the history and the rationale supporting the need for quality assurance programs in the health care system

Introduction to Quality Assurance and Quality Management Methods
Modular Learning Outcomes
Upon successful completion of this module, the student will be able to satisfy the following outcomes:
Case
Apply quality assurance concepts to “never events” in the health care setting.
Discuss and explain the history and the rationale supporting the need for quality assurance programs in the health care system.
Apply the principles of total quality management (TQM) and its relationship to quality assurance and Continuous Quality Improvement (CQI)
Module Overview

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