Describe the impression people make on others based on appearance, grooming, posture, and grammar usage.

For this assignment, imagine that you are a medical office manager at a local physician’s practice and that you have noticed some of your employees have become a bit lax in how they present their personal images to the patients. You decide to hold a meeting with all of the employees to discuss this issue. Develop a PowerPoint presentation (or create a PDF document if you do not have access to the PowerPoint software) consisting of 7-10 slides to share at this meeting. Be sure to include a properly formatted title slide and reference slide or slides. Remember that the title slide and reference slides are not included in the 7-10 slides required for the content. In the presentation, discuss the following three topics:

1. The impression people make on others based on appearance, grooming, posture, and grammar usage

2. The importance of personal image in patient care

3. Methods employees can use to improve their own personal images

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