Demonstrate and apply knowledge in understanding and improving organisational systems and processes.

LEADERSHIP FOR QUALITY EFFECTIVENESS AND SAFETY IN HEALTH CARE

1. Demonstrate and apply knowledge in understanding and improving organisational systems and processes
2. Use appropriate quality tools, techniques and strategies to improve quality and safety
3. Apply leadership, professional communication and interpersonal skills working in partnership with patients, families and carers towards patient

safety and quality
4. Implement and monitor legal and regulatory requirements associated with safety and quality

Details
Identify and critically discuss systems, processes and or infrastructure improvements in your workplace or country that have been developed and

implemented and their effectiveness in improving healthcare quality and safety.

This task requires students to:
• Identify, provide an overview and evidence of, a system, process or infrastructure improvement implemented within the last twelve months.
• Show how leadership, professional communication and interpersonal skills have been applied when working in partnership with patients, families and

carers and contributed towards patient safety and quality as part of this project.

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