Lean & Six Sigma.
• Compare and contrast the two approaches that you select- focus on what is “similar” and what is “different” between the two approaches.
• Describe what unique contributions to quality each of the two approaches bring.
• Discuss whether or not either of the approaches are more useful to a given patient care setting as opposed to another (for instance, is one better applied to the ambulatory care setting as opposed to the emergency department setting).
• Give an opinion as to which approach is preferential and why.
Case Assignment Expectations
Length: 3 pages
References: At least two references should be included from academic sources Organization: Subheadings should be used to organize your paper according to question
Coddington, J. A., & Sands, L. P. (2008). Cost of Health Care and Quality Outcomes of Patients At Nurse-Managed Clinics. Nursing Economics. 26(2), 75-81. Retrieved November 2012 from Proquest
Feng, Q. & Antony, J. (2010), Integrating DEA into Six Sigma methodology for measuring health service efficiency. The Journal of the Operational Research Society, 61(7) 1112-1122. Retrieved November 2012 from Proquest
Hoerl, R. W. & Gardner, M. M. (2010). Lean Six Sigma, creativity, and innovation. International Journal of Lean Six Sigma, 1(1), 30. Retrieved November 2012 from Proquest
Kollberg, B., Dahlgaard, J. J., & Per-Olaf, B. (2007). Measuring lean initiatives in health care services: Issues and findings. International Journal of Productivity and Performance Management,56(1), 7-24. Retrieved November 2012 from Proquest
Nold, H. (2011). Merging knowledge creation theory with the Six-Sigma model for improving organizations: The continuous Loop model.International Journal of Management, 28(2), 469-477. Retrieved November 2012 from Proquest
Vonnegut, M. (2007). Is Quality Improvement Improving Quality? A View from the Doctor’s Office, The New England Journal of Medicine, 357(26), 2652. Retrieved November 2012 from Proquest
Vuori, H. (2007). Introducing quality assurance: an exercise in audacity, International Journal of Health Care Quality Assurance, 20(1), 10. Retrieved November 2012 from Proquest
Reporting Quality Data on Your Hospital Website: What? Why? How? Robert A Cherry, Gregory M Caputo.Physician Executive. Tampa: May/Jun 2011. Vol. 37, Iss. 3; p. 24. Retrieved November 2012 from Proquest
Pulakanam, V. (2012). Costs and savings of six sigma programs; An empirical study. The Quality Management Journal, 19(4), 39-54. Retrieved November 2012 from Proquest
The Ongoing Quality Improvement Journey: Next Stop, High Reliability Mark R Chassin, Jerod M Loeb. Health Affairs. Chevy Chase: Apr 2011. Vol. 30, Iss. 4; pg. 559, 10 pgs. Retrieved November 2012 from Proquest
Thomas, E. A. (2011). Implementation of occupational health service improvements through application of total quality management processes. AAOHN Journal, 59(6), 267-273 Retrieved November 2012 from Proquest
Agency for Healthcare Research and Quality, Department of Health and Human Services. (n.d.). Retrieved November 2012 fromhttp://www.ahrq.gov/
Continuous Quality Improvement – Healthcare Quality and Patient Safety (n.d.) Retrieved November 2012 fromhttp://www2.umdnj.edu/omcweb/2000/Continuous Quality Improvement – Healthcare Quality and Patient Safety.html
Institute for Healthcare Improvement. (n.d.). Retrieved November 2012 from http://www.ihi.org/#Institute%20for%20Health%20Care%20improv
Mod 2 SLP
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