The general manager of a distributor business believes that 27% of the firm’s orders come from new or first-time customers. A simple random sample of 156 […]
The eyes of a vertebrate and octopus both descend from a common ancestor that had, at most, an eyespot. In terms of ultimate causes, what phenomenon […]
In today’s online environment, a recurring challenge for businesses is how to deal with cyber gripers—those who complain in cyberspace about corporate products, services, or activities. In some cases, […]