H02 Medical Office Management 2
Directions: Be sure to save an electronic copy of your answer before submitting it to Ashworth College for grading. Unless otherwise stated, answer in complete sentences, and be sure to use correct English, spelling and grammar. Sources must be cited in APA format. Your response should be at least two (2) double-spaced pages; refer to the “Assignment Format” page located on the Course Home page for specific format requirements.
In Lessons 5 through 8, you learned about the medical assistant’s role in radiology, electrocardiography, pulmonary function, physical therapy, rehabilitation, pharmacology, and medication administration, as well as patient education, nutrition, and mental health. You also learned about professionalism and career opportunities for medical assistants. For this written assignment, the concepts learned from Lessons 5–8 will be applied. Please review the learning objectives for Lessons 5–8 prior to beginning work on this assignment.
Complete Parts A, B, C, and D for this assignment.
Part A:Marge Riley, an overweight 50-year-old woman with a history of abdominal pain, has been scheduled for a lower GI series on Monday morning. She states she has board meetings every Monday morning at which breakfast is served and that she will come in for her x-rays after the meeting is over. Marge indicates that she does not understand why she needs these procedures.
Provide detailed answers for each of the following questions. Your response should be at least 150 words in length.
Part B:Jenny Watmore, a medical assistant working in Dr. Cory’s orthopedic practice, has been asked to assist Mr. Ivy from the wheelchair onto the examination table. Mr. Ivy, who is 70 years old, is weakened on the left side of his body from a cerebrovascular accident (CVA). He weighs 200 pounds and is reluctant to provide much help to Jenny when she has to transfer him from the wheelchair to the examination table.
Provide detailed answers for each of the following questions. Your response should be at least 150 words in length.
Part C:Dr. Waring has a solo practice. When she is on vacation, she arranges for Dr. Dumphey to cover her patients. Dr. Dumphey’s medical assistant, Theresa, has just received a call from a patient of Dr. Waring. The patient is an elderly woman, with multiple medical problems, who is possibly having a reaction to a medication that Dr. Waring prescribed two days ago for bronchitis. Her symptoms include nausea, upset stomach, dizziness, headache, rash on her chest, and extreme exhaustion. Theresa senses that the patient may be exhibiting some disorientation to time and place, because it is difficult to elicit consistent responses from her regarding her medications. The patient reports to Theresa that the newest medication she has been taking is Biaxin. The other medications she takes include Prinivil, Cardizem CD, Premarin, Prilosec, Robaxin, Zocor, Ambien, Prozac, Fosamax, Seldane, and aspirin. The patient does not know the dosage of any of these medications but is willing to “open up her bag of medicine” and read each prescription label to Theresa.
Provide detailed answers for each of the following questions. Your response should at least 200 words in length.
Part D:Stacy Friedlander is the lead medical assistant in an ophthalmology practice of ten physicians. The eye clinic has patients, literally, from all over the world. Several of the physicians are leaders in their specific area of ophthalmology, such as Dr. Keeler, who specializes in retinal diseases.
Today, Stacy is going to interview a potential new employee, Sarah Banks. Sarah is currently finishing a CAAHEP-approved medical-assisting program at a local college and is searching for full-time employment. She has some on-the-job experience dating back to when she was an after-school receptionist for a general practitioner, but that was more than ten years ago.
The clinic tends to hire medical assistants who are certified, experienced, and very capable of dealing with patients from different age groups, races, and cultures. However, Sarah is being considered for the position because, first of all, her father is a personal friend of Dr. Keeler and, second, qualified medical assistants are difficult to find because of the high demand.
Provide detailed answers for each of the following questions. Your response should at least 150 words in length.
Grading Rubric
Please refer to the rubric on the next page for the grading criteria for this assignment.
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