Andy recipe

‘Andy believes very strongly in his approach. ‘ you get business by being what you should be’. compared with other restaurants, his restaurant is doing quite well.

Although many places are happy to net 5%-7% profit, Andy’s italian restaurant net 30% profit, year in and year out’. Comment on the above and determining supervisory and leadership techniques and measures he could use to sustain 30% profits and exceed service delivery outcomes including

• Training requirements and induction
• Staff development
• Determining staff needs
• Staff competencies and strengths
• Reviewing performance