Now that we have examined level 5 leaders and selecting the right people on the bus, it is time to decide where to drive the bus. In doing so, we need to review the concepts of confronting the brutal facts.

Think of two (2) environments that you have been in:

• the first being an environment that did not confront the brutal facts and where people (and the truth) were not heard,
• the second being an environment that did confront the brutal facts and where people had a tremendous opportunity to be heard.

What accounts for the difference between the two environments? What does the contrast teach about how to construct an environment where the truth is heard?