1.Define enterprise resource planning(ERP). Describe its functionalities. What are ERP II systems? | Cheap Nursing Papers
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1.Define enterprise resource planning(ERP). Describe its functionalities. What are ERP II systems?

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1.Define enterprise resource planning(ERP). Describe its functionalities. What are ERP II systems? Differentiate between core ERP modules and extended DRP modules.

2.in the context of customer relationships management (CRM). What are “touch-points” and why do we consider identifying them important in information systems?

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